Cross-Line of Business Underwriting Product Owner

Working hours: This role is available on a part-time, job-share or full-time basis.

Location: London or Whiteley

Closing date for applications: 10th November 2026

The opportunity

We’re looking for an experienced and influential Cross-Line of Business (LoB) Underwriting Product Owner to help shape the future of Zurich’s underwriting platforms, including Neo Pre-Bind and Z-Horizon+. This is a high-impact role at the centre of underwriting transformation, providing clear business ownership, prioritisation and decision-making across multiple Lines of Business, segments and geographies.

You’ll will play a critical role in ensuring that common underwriting capabilities are designed once, reused wherever possible and delivered in line with the CAPDAN principle: Common as Possible, Different as Needed. By aligning senior stakeholders, delivery teams and underwriting communities, this role will help reduce fragmentation, improve delivery confidence and protect the business value and return on investment into our strategic platforms.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing? 

• Own and maintain the cross-LOB underwriting vision and drive business strategy to bring a clear underwriting view to future priorities, including for theNeo Pre-Bind and Z-Horizon+ roadmaps – considering the needs and opportunities for UW tooling today, and how those will evolve as technologies like AI rapidly expand
• Provide clear business direction and prioritisation to Business Analysts, delivery teams, platform teams and change stakeholders.
• Apply CAPDAN consistently to ensure common underwriting capabilities are standardised and reused wherever possible.
• Engage and align senior stakeholders across Group, Business Units, Lines of Business and underwriting communities.
• Manage competing priorities and resolve conflicts between local requirements and enterprise-wide outcomes.
• Shape and prioritise the cross-LOB underwriting backlog, ensuring requirements are clear aligned to business priorities.
• Work closely with post-bind, operations, technology and change teams to ensure an aligned end-to-end underwriting journey.
• Own execution of business case preparation, investment prioritisation and tracking of expected benefits and value realisation.
• Champion adoption by ensuring delivered capabilities are embedded into day-to-day underwriting practice.

What are we looking for?

• Strong experience of underwriting processes, ideally across multiple Lines of Business, segments or business units.
• Experience in strategic thinking and vision setting, ideally in the context of solutions to support the UW community
• Ability to consider the needs and opportunities for UW tooling today, and how those will evolve as technologies like AI rapidly expand
• Proven ability to operate as a Product Owner, business lead or transformation owner in a complex change environment.
• Experience shaping product roadmaps, prioritising backlogs and working closely with business, technology and delivery teams.
• Excellent stakeholder management skills, with the confidence to influence, challenge and align senior leaders.

Strong judgement and decision-making capability, including the ability to make balanced decisions in ambiguous or time-sensitive situations.

• A practical understanding of standardisation, reusability and process optimisation across large-scale platforms or operating models.
• Clear and structured communication skills, with the ability to translate complex business and platform topics into actionable priorities.
• Experience working across levels (including C-suite) in large, international or matrixed organisations would be an advantage.
• Professional underwriting qualifications or relevant product, agile or change delivery certifications would be beneficial.

Why join us?

This is a rare opportunity to take on a visible and strategically important role in a major underwriting transformation programme. You will work with senior stakeholders across the business, influence how Zurich’s underwriting platforms evolve, and help deliver more efficient and insights-driven underwriting journeys across the enterprise.

About you

You will be commercially minded, delivery-focused and confident working at the intersection of underwriting, technology and transformation. You will bring the credibility to engage senior stakeholders, the structure to create clarity from complexity, and the judgement to balance local needs with enterprise-wide outcomes.

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits

You can find out more about our wide range of employee benefits on our website.

Who we are

At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Together, we’re creating a brighter future for our customers, our people and our planet.

With over 65,000 employees, you’ll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee: to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you’re interested in working in a dynamic and challenging environment where your creativity, ideas and contributions are recognised and rewarded, Zurich could be just the place for you. Be part of something great.

Our culture

At Zurich, our strength comes from the diverse experiences, perspectives and talents of our people. Our goal is to create a workplace where every employee can flourish and where everyone feels valued, heard and respected.

Over a quarter of our employees are members of at least one of our inclusion communities (Employee Resource Groups), with groups focused on areas such as social mobility and cultural awareness. We’re proud to have received numerous industry awards recognising our diversity and inclusion policies and initiatives.

We’ve created an environment that places real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide practical advice and access to a wide range of lifestyle support, alongside opportunities to learn, grow and develop the skills needed for the future.

We actively support our employees to give back to their communities through volunteering and charitable activity. Our charitable arm, Zurich Community Trust, is one of the longest‑established corporate trusts in the UK. Together, we’ve supported causes across the UK through grants and volunteering, contributing over £100 million in funding and volunteered time.

Your application

We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic.

As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to recruitment@uk.zurich.com

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.